Hayley McNamara

Analyst, Global Transaction Services
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How did you find your way to the graduate program?

Like some of the other grads, I started out in a 10 week internship, while studying for a business management degree. The internship was great because it gave me a real taste of what the bank’s culture is like and what the different departments do. It really resonated with me, and a year later I joined the graduate program.

 

What’s the best thing about the graduate program?

I like the fact that you’re given responsibility from pretty much the day you begin. In my first rotation, it was my job to help find a vendor that we could work with to create a particular product. I did a lot of the research then brought the vendors in for meetings, before presenting my recommendations to the EMEA Global Transaction Services team. It was really exciting, and that was all within my first three months.

 

What impact does your work have?

We’re always looking at how we can use new technology to make life easier for our clients, for example by creating new payment solutions. It’s a competitive environment, but that just makes it more exciting. In the last ten years, Bank of America has spent around $35 billion on technology – that’s more than Facebook! 

There’s a real sense that your opinion is valued as a young person, and people will go out of their way to help you.

What’s it like working in the London office?

It’s really great. Everyone gets on well and we always have a laugh together. We often invite each other out to grab a coffee or lunch, and even if we’re working from home, we’ll chat online quite a lot!

 

Did anything surprise you about working here?

The culture was a really nice surprise – I was so pleased with how supportive and welcoming everyone was. There’s a real sense that your opinion is valued as a young person, and people will go out of their way to help you.  

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Which of these teams most appeals to you?

Banking, markets & finance

Banking, markets and finance roles across the bank work directly with our customers across the U.S. and companies and institutional clients globally.

Business support functions

Teams across our business support functions are essential specialist teams that work to ensure the strategic, efficient and successful running of the bank's day-to-day business.

Technology & operations

Global technology & operations teams help to provide the infrastructure, technology platforms and information security capabilities crucial to our ability to serve our customers and clients.

Where are you in your education?

Bachelor'sMaster'sMBAPhD Other