Life at the Bank

Your skills.

Your opportunities.

Your work life is so much more than just your title and role. You’ll get opportunities that are based on your skills and talents so you’re in the best position to succeed. Whether it’s by establishing a mentor, working with employee networks or joining clubs and teams you’ll get the resources to shape the career that you’re working for. Get a feel for what it’s like working here everyday.

Client Facing World + -

Client Facing World

Close Transcript

Meaningful connections with clients create shared success for their business and your career.

 

One of the biggest benefits of working for Bank of America Merrill Lynch is client interaction at an early stage.

 

I got into this role and it was just amazing to me how much it means to some people when you take time out of your day to address their concerns.

 

You have to know the business because you are advising them on something, right. You have to understand what they do.

 

I enjoy working with a client in order to meet that goal. And when we both, as that cohesive unit, meet that goal, that I think is something that is really empowering for both of us. Because they see their financial future ahead of them and I get the satisfaction of knowing that I was a part of that.

 

We are their number one point of contact. So we have to be in front of that client every step of the way of formulating that idea. So we like to think when they come and execute their trade or they want to do business they will pick us.

 

Today the growing use of social media.  Need us to think very differently, to look at different ways in which we can reach out to these clients. This is what fresh recruits bring to us. They bring us the ideas and the ways in which we can be even more relevant in today’s context.

 

For analysts here, it’s all about listening. I think that is very important for you to listen to how senior bankers talk to or manage client’s expectations. And then they’ll also discuss with clients on the latest market updates. Listening and really digesting all of these conversations and then gradually you will build a business sense yourself.

 

There was this one particular client that needed a ton of advice and we worked pretty tirelessly on the pitch book.  We went to the meeting, and I didn’t have a speaking role at the meeting, and the client said “well thank you all for all of the wonderful work that you’ve done. We’ll decide to move forward” and then my managing director looked at me and said “Thank Reginal, he did all the work.”  And I remember thinking that this is why I’m here.

 

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.

Experience & Opportunity + -

Experience & Opportunity

Close Transcript

Join our team and you’ll have access to the right opportunities and resources to grow and shape your career.

 

Professional development here at Bank of America Merrill Lynch is taken very seriously, is very important. As you work with a senior in this Bank you will develop a relationship of trust and also a relationship of mentorship.

 

The message that we want to give our new recruits is our Bank is a very flat organization. For all senior managers, the doors are open and they should be tapping into these resources as they navigate their careers.

 

You have information flow back and forth and you help each other to grow. You provide your opinion and listen to opinions. During that process you build connections not only on the career development perspective but also in terms of personal communications.

 

You’ve got to speak up. You’ve got to really speak up and say exactly how you feel. Because there are so many resources and people and they are all so delighted and dedicated and happy to help you.

 

Bank of America Merrill Lynch provides an incredible amount of resources for new folks starting out in their career.

  

It’s not just a place where you come and get the job done. It’s a place to come and meet others and to develop your interests.

 

The Bank is incredibly supportive when it comes to diversity and inclusion, particularly on disabilities because they understand the importance of creating this diverse and inclusive environment.  It really aids upon your development, it helps you to really succeed and thrive.

 

The idea that I’m only a year in and I’ve learned so much, makes me excited to continue to keep going.

 

I am given gratitude or a thank you or it’s pointed out to senior levels of management. That is something that makes me want to keep doing it and keep providing results, and it is definitely satisfying.

 

There’s nothing more important to us than investing in people and seeing that we have people get smarter, get broader, and really develop their career.

 

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.

Success at the Bank + -

Success at the Bank

Close Transcript

Enthusiasm, passion and a desire to learn will put you in a position to succeed here.

 

The culture at Bank of America is one of shared success.  It’s just through the people that you come into contact with and prove yourself to, they want to see you climb just as much as you do.

 

One of the most surprising things at Bank of America, when I entered, was that it was such an open door policy and everyone was so willing to help you understand everything about the business.

 

People in this organization are eager to share their professional experiences and eager to share their knowledge.

 

People are willing to invest and commit to really developing you so that you can learn as much as you can in the early stage of your career.

 

The key is to find people who have enthusiasm, who are intelligent, who have a desire to learn and really jump in and figure out what needs to be done and contribute in a positive way.

 

It’s just an abundance of energy.  They’re hungry and they thirst for information.

 

They are willing to hire people who have the right skillsets irrelevant of what you did at university, irrelevant of where you’re from, and that’s fantastic.

 

When you’re starting out, the team around you is very very essential. They are the ones who are going to help you learn, help you understand, and help you grow

 

They always try and teach me to think for myself, question and challenge things that I didn’t expect. Especially when I first started out.

 

It’s a very very supportive culture and they really want to see you succeed.

 

We really are looking for people who have passion, whatever their passion may be. As long as they have pursued a passion with seriousness, we feel Bank of America is an organization that can help use, and nurture and develop their passion towards becoming a better banker.

 

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.

Technology + -

Technology

Close Transcript

Technology drives the financial industry. Can you see yourself driving technology?

 

When it comes to Bank of America and technology, I almost think of them as synonymous. It’s pretty much a tech firm that does financial services.

 

Technology at a Bank – you think why is it such a big deal? Honestly, because that is the way that all banks are going.

 

The apps that you use on your phone, the mobile banking app, all the online banking, all of the things that Bank of America offers. We actually have these labs where people are just in there working and enabling these different technologies which I think is pretty cool.

 

There’s opportunities for innovation in just about every sector, every group, every team. In essence, we aim to make their lives more efficient, we aim to make their lives simpler.

 

When you get a big data set and you’re in excel and you’re learning how to build macros and how to sort things out and think ‘how can I build this and see it in a way that others don’t see it.’

 

You can really deliver excellent solutions, creative solutions, and there’s a real opportunity to develop new things.

 

Everything that you can do on your phone is astounding. And who knows what’s next – soon we won’t even need our phones at some point, you know.

 

We have an open source code base and this is kind of a share of knowledge. If you just sit there and write the code yourself you never know if there isn’t a better way to do this or not.

 

We do have what’s called a “Red Team” which basically is internal hackers. So they are trying to hack our network all day long. We use that to help us learn how to protect the Bank.

 

We look at people who are tech savvy but more importantly people who are intelligent and learn from their environment towards understanding broader trends, broader demographics – to get a sense of where is technology headed? Where is the world headed? How is the economy moving? And to marry all of this into becoming a more efficient organization.

 

The high quality of resources and people and expertise that we’ve got within the industry and the ability of Bank of America to constantly adapt to a changing environment and to the changing client needs, I think their ability to do so and in the technological advances we’ve got within Bank of America enables us to always be that one step ahead.

 

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.

EMEA webinars + -

EMEA campus connect webinar

Close Transcript

Text on screen - Each year we invite students around the world to our webinar

 

To hear from our employees about life at the bank

 

This year all the panellists are some of our most recent recruits themselves

 

Text on screen - Culture

 

Host - Not all banks are the same. What really sets Bank of America Merrill Lynch apart? Josh, describe the culture here.

 

Panellist 1 (Josh) - I think culture is something that I very much underappreciated before I joined Bank of America Merrill Lynch, and now very much appreciate how important it actually is. I would say that the culture here is one of a flat hierarchy, I would say there are no closed doors between a Managing Director and Analyst or Associate. I work directly with a Managing Director and have access to my boss’s boss’s boss. I think Bank of America’s flat hierarchy really does allow individuals like the four us sat here on this panel to make an impact into the work we that we do and by making an impact you feel valued in the work that you get involved with and I’d probably say that that for me is one of the most important reasons why I enjoy working here at the bank.

 

Host – And you would think it being such a large organisation, that there would be a big separation between your Managing Directors and your Analysts, but you are working together on a day to day basis, they’re advising you, helping you, training you, so much of your training happens on the day, on the spot.

 

Panellist 1 (Josh) – Genuinely here at the bank, talking to MD’s, talking to people with 40 years’ experience, you really are learning every day and to be able to learn from those minds, is a really great endeavour.

 

Panellist 2 – I remember, especially with my role, a lot of it is going and speaking to different people, at different levels to find out information and to understand something in order to be able to help resolve a situation or problem, or something like that. And no one is ever not willing to give their time or help you.

 

Text on screen - Socialising and Networking

 

Panellist 2 (Shanaz)– What is amazing is the number of opportunities that we have here, as an organisation, whether it’s through societies that we have and affinity groups or whether it’s our volunteering partnerships that we do, so for our Compliance department, I’m one of the volunteering champions and essentially what we look to do, is set up days where we will go out into the community and help volunteer. We went three weeks ago, and decided to re-build a playground.

 

Host – So as a team working together?

 

Panellist 2 (Shanaz)- Yes definitely, I think rather than sitting at your desk typing away, you were there with a saw cutting away at some wood, building a treehouse. It’s fantastic that the firm give you the time to go out and make that difference. And it’s a great way to build your network, because you get to meet colleagues you might not necessarily meet all the time, but doing something different so you don’t have to be talking about work, or doing something that is necessarily about what you do at work.

 

Host – And there are also so many different networks across the bank, employee networks such as LGBT Pride and the Multi-Cultural Leadership Network, that people can get involved with and they really support employees and help them network across the bank and across the globe. And the bank is also a big supporter of the arts, so we have access to museums and exhibitions across London. And not forgetting Magic Breakfast, our charity partner, where the banks come together to raise money for such a worthy cause. Jemima, you were involved in that recently weren’t you?

 

Panellist 3 (Jemima) – As part of the two year graduate programme, for the past 2 months, everybody who is first year analyst, was split into teams, we were given £20 and told we were told to turn around a pound and it was brilliant, I think overall we raised over £30,000.

 

Host – That is a staggering amount.

 

Panellist 3 (Jemima) - And all through business initiatives, not just charitable giving. So it was great, a great way to develop business skills, network and give to charity.

 

Host – And for a great cause as well.

 

Panellist 3 (Jemima) – Yes, I really enjoyed it.

 

Text on screen - Career growth & development

 

Host – So now moving onto something I know is important, career growth and training and development. So Shanaz, have you been in control of your career or have you had someone who’s been supporting you through it?

 

Panellist 2 (Shanaz) – You have to drive your own career, I do very much believe that if there is something that you want or you want exposure to, you should be talking about it and know what you want to do, but at the same time, you’ll find that you can’t do that on your own and everyone around you whether it’s your manager or your mentor…

 

Host – Or the talent team

 

Panellist 2 (Shanaz) – or the talent team definitely. There’s so many different opportunities that come up and yes you drive your own career, the support network here is incredible and that is something that I think is amazing and helped me in my career to develop and they see that, ‘do you know what, actually this individual wants to learn more’…

 

Host – Wants to learn, lifelong learning and that support as well.

 

Panellist 2 (Shanaz) – It’s fantastic and from that you get different opportunities, whether it’s a different line of business, a different role completely, it’s a fantastic place.

 

Host - That real internal mobility, if you’ve got that talent, we want to make sure you have that exposure across the different lines of business and different areas.

 

Panellist 2 (Shanaz) – I think it’s the fact that you see people are invested in you as an individual and want that kind for growth for yourself so that’s really nice.

 

Host – And Jemima, as someone in the early stages of their career, think back to when you first jointed the banks and the training and support you got.

 

Panellist 3 (Jemima) – so we have regular ‘Lunch and Learn’ sessions…

 

Host – Continuous learning…

 

Panellist 3 (Jemima) – Yes, it’s fantastic. So once a month, a group of us, we all have lunch together and someone, normally about Vice President or Director level gives a talk about their job for an hour and it’s a really great opportunity to understand what goes on in that team, and then as we were saying about internal mobility, you’ve got that contact to reach out to.

 

Host – And having those global connections, and you were mentioning that your manager encourages you, if you are going traveling for personal reasons to other locations, to go and work in the office for a few days.

 

Panellist 3 (Jemima) – Yes, so if I’ve got a reason for example, to go to New York for a personal reason, he’ll encourage me to go out maybe a week early and then go and work in the New York office with my equivalent team in the US, to get to know them much better. And then obviously it makes it so much easier when I’m back in London, to pick up the phone, now they’re friends becuase I’ve spent a week with them.

 

Host – Excellent. And Josh, your mentors and your sponsors, how have you used those relationships to develop your career and to train?

 

Panellist 1 (Josh) – I found that having a mentor, who looks after you as a professional, so looking at your learning, where you have opportunities to grow, but also as an individual on a personal level, where you may have had a bad day, you need to come back the next day and have a good day and you want to be able to talk to somebody who’ll really understand you and has been there and done it and worn the t-shirt. Those mentors are invaluable and something that I found throughout my career at the bank that is really helped me to develop as an individual and to be able to look at things with a really fresh perspective. Sometimes you can be in the day job all of the time and think ‘OK, I need to go and do the next thing’ but to keep on a steady track and being good at what you do today, is a really really important skill set and is something that a mentor, as a compass, can guide you towards doing, and I found that extremely useful.

 

Text on screen – And their stand out moment at Bank of America Merrill Lynch so far?

 

Panellist 4 – For me it’s probably my research report about six months ago, I got featured in the FT, Financial Times.

 

Host – Wow, that’s like the ultimate! Well done, so early on!

 

Panellist 3 (Jemima) – A couple of weeks ago we won the award from The Banker for the most innovative investment bank and I was lucky enough to go to the awards dinner at Claridge’s.

 

Host – Wow

 

Panellist 3 (Jemima) – Which was lovely.

 

Panellist 1 (Josh) – My stand out moment would have been going to our vault, so we actually have a vault where we have real money and there was a tray and it had 200 million dollars in this tray…

 

Host – In cold hard cash

 

Panellist 1 (Josh) - So you could actually physically touch the real cash you see on the screens, which was a pretty special experience actually.

 

Host – Well that’s not something you get to do every day

 

Panellist 1 (Josh) – It’s not something you do every day!

 

Host – Absolutely Fantastic

 

Panellist 2 (Shanaz) – My stand out career moment would be probably when I went to Eggborough, to see our power plant that we manage.

 

Host – Give us a little bit more information about that!

 

Panellist 2 (Shanaz) – So we in the commodities space, we manage a power plant and I was lucky enough to have a day off and have like a school trip. And basically go up to Eggborough, put on some overalls and some big boots and a hard hat, and walk around this power plant that we manage, and we went will one of the commodities traders, who saw their shipment of coal coming in.

 

Host – Wow, see I told you no day was the same at Bank of America Merrill Lynch.

 

Text on screen – What are you working for?

 

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.

 

© 2016 Bank of America Corporation. Member FDIC.

EMEA tech webinar

Close Transcript

Text on screen – Technology drives the financial industry. Can you see yourself driving technology?

 

Panellist 1: I am a full time coder. I spend a lot of my time on the computer of course. Initially, I was working with the traders directly so they were my, effectively my clients so my job was to provide them information, help them analyse sort of the trades they were making, but it’s sort of slowly evolved to be more to deal with sort of back office and downstream users of the kind of information we are creating. So but it is a full time developer role so we end up dealing with the guys we have in America, and the team in India and Asia.

 

Host: So you work with a very global team then?

 

Panellist 1: That’s right. Yeah, we end up having calls with them and have telepresence sessions, and generally coming up with solutions together.

 

Host: You studied physics.

 

Panellist 1: That’s right, yeah.

 

Host: What was that transition like for you? Was it difficult coming into technology?

 

Panellist 1: I mean, typically as of course you, lots of people are aware when you write technology and when you are involved in coding, things always go wrong, you get bugs, you get errors, so the kind of problems I am dealing with day-to-day are similar to what we had in physics. Which is where you are presented with information and you have to slowly use the rules you know, trace through where it is working and where it’s not working and coming up with the answers. And that, it’s kind of a related discipline.

 

Host: That’s right. It’s the discipline of understanding and how to build the building blocks one on top of the other, right? That’s what you learn?

 

Panellist 1: That’s right. I love the problem solving of physics.

 

Host: The problem solving part of it, that’s right, that’s fantastic. And Ollie what about you? Do you get to work very closely with the traders?

 

Ollie: Yeah, so I actually sit on the trading desk. So my team, we kind of develop the software for the credit trading desk. So that’s everything from trade capture systems, so when they’re entering trades into the computer all the way back to back end systems that handle those trades, so being close to the trades is, it allows us to kind of get that instant feedback from them.

 

Host: That’s excellent. Panellist 3?

 

Panellist 3: I am a business analyst so I work with the business.

 

Host: Ah, so you don’t code?

 

Panellist 3: I don’t code I working with the business and the developers for example when there is a new functionality to be added on my application, I have to gather requirements from the business and then…

 

Host: Understood

 

Panellist 3: Yeah, I analyse and find solutions with the developers.

 

Host: Why did you chose to come into technology at a bank?

 

Panellist 3: Because I’m really interested in finance, so for to me technology is like, it’s a tool to help finance, to help measuring financial risk and I like to see how technology and finance are related together. So what I really like about my job is that I have to understand both technical and finance aspects so I have to…

 

Host: So you get the best of both?

 

Panellist 3: Yes.

 

Host: That’s really good to hear. So what kind of skills do you have to come with to be successful at a bank? Ollie, what do you think on that?

 

Ollie: I think something especially important at an investment bank is being able to communicate, so every team is working sometimes internationally so being able to communicate these kind of these complex problems that we are working on, efficiently and effectively is super important.

 

Host: That’s right we work in 36 odd countries we have technology team across a huge range of countries, so it’s very important that the communication is crisp.

 

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.

 

© 2016 Bank of America Corporation. Member FDIC.

What's the right opportunity for you?

Close

1 2 3

Which of these teams most appeals to you?

Banking, markets & finance

Banking, markets and finance roles across the bank work directly with our customers across the U.S. and companies and institutional clients globally.

Business support functions

Teams across our business support functions are essential specialist teams that work to ensure the strategic, efficient and successful running of the bank's day-to-day business.

Technology & operations

Global technology & operations teams help to provide the infrastructure, technology platforms and information security capabilities crucial to our ability to serve our customers and clients.

Where are you in your education?

Bachelor'sMaster'sMBAPhD Other