Maggie Zhou

Associate, Global Transaction Services

What does a typical day look like for you?

In the morning I’ll read emails and continue to work on assigned tasks like market research, deposit analyses, regulatory change analysis, and project requirements.

At noon I love to have lunch in the office or outside, go downstairs for a walk (at the Lujiazui Park if you are luckily located in Shanghai) and bring a cup of coffee back to work. Sometimes there will be company events hosted at noon (seminars, roundtable discussions, or sharing sessions) which allow you to meet new colleagues from all businesses.

As a product manager, you will get calls from many departments seeking your professional advice and judgment. For instance, client service may seek your help to explain a report for an inquisitive client, sales from a regional team wants to understand more about account structures and local regulations in China, compliance gets a survey from regulator and directs for your input, or the technology team is building system capability for the bank that requires your testing efforts to enhance client experience.


What skills are important for a product manager?

Hard skills that are important include product knowledge, local regulation, market intelligence, and Excel and PowerPoint skills to efficiently analyze and present data.

Important soft skills are communication and prioritization skills, and having teamwork spirit.

If you want to help corporates manage their funds more smoothly, don’t hesitate to join Global Transaction Services!

How does the bank support your development?

There are numerous learning opportunities that include daily news feeds from our research portal, regional and global learning sessions, mentorship programs, technical-apprenticeship programs, cross-LOB training sessions, rotation programs, external sessions etc.


What are the most rewarding aspects of your job?

The most rewarding aspect as a product manager is building new products for the bank. It’s a lengthy process and sometimes painful, but when you see many clients are using products built by yourself, the fulfillment and sense of achievement is astounding!


What advice would you give to students?

If you want to help corporates manage their funds more smoothly, don’t hesitate to join Global Transaction Services! Within GTS, you’ll have in-person contact and deep dives into client’s daily operations. You’ll also work on tailoring our solutions to improve client’s operating efficiency and make their lives easier.


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Which of these teams most appeals to you?

Banking, markets & finance

Banking, markets and finance roles across the bank work directly with our customers across the U.S. and companies and institutional clients globally.                

Corporate functions

Teams across our corporate functions are essential specialist teams that work to ensure the strategic, efficient and successful running of the bank's day-to-day business.         

Technology & operations

Global technology & operations teams help to provide the infrastructure, technology platforms and information security capabilities crucial to our ability to serve our customers and clients.

Where are you in your education?

Bachelor'sMaster'sMBAPhD Other